Monthly Help Desk Analysis shows:
• 40% questions about bank reconciliation
• 30% about tax settings
• 20% about recurring transactions
• 10% others

Solution?
Our AI analyzes support conversations to:
• Identify common questions
• Spot knowledge gaps
• Suggest article topics
• Track explanation patterns

Result:
• Response time: 24hrs → 4hrs
• Repeat questions: ↓ 60%
• Team efficiency: ↑ 40%

Because documented knowledge beats repeated explanations.

Want smarter support systems?
https://zurl.co/m2Rb8

#ZohoDesk #KnowledgeBase #CustomerSupport

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