Subject: Urgent - Negative Customer Interaction Detected

From: Zoho CRM
To: Reporting Manager of Sales Person
Priority: High

Customer: ABC Corp
Recent Interaction: Highly Dissatisfied
Sentiment: Negative
Time: 10 mins ago

Action Taken:
• Alert created in CRM for Manager
• Follow-up task scheduled
• Communication history attached

Why This Matters:
Unhappy customers don't wait.
But your system caught it instantly.

Next Steps:
✓ Review full context
✓ Reach out proactively
✓ Prevent escalation

Because customer relationships are too valuable for delayed responses.

See how we make support proactive:
https://zurl.co/NRbp1

#CustomerSuccess #Automation #CRM

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