From: Zoho CRM
To: Reporting Manager of Sales Person
Priority: High
Customer: ABC Corp
Recent Interaction: Highly Dissatisfied
Sentiment: Negative
Time: 10 mins ago
Action Taken:
• Alert created in CRM for Manager
• Follow-up task scheduled
• Communication history attached
Why This Matters:
Unhappy customers don't wait.
But your system caught it instantly.
Next Steps:
✓ Review full context
✓ Reach out proactively
✓ Prevent escalation
Because customer relationships are too valuable for delayed responses.
See how we make support proactive:
https://zurl.co/NRbp1
#CustomerSuccess #Automation #CRM