Recurring Invoice #2089
What Usually Happens:
• Finance notices next week
• Emails accounting
• Accounting emails sales
• Sales checks with support
• Everyone's confused
What Happened Instead:
Payment Failed → Instant Workflow:
• Task created for Account Manager
• Payment history already attached in CRM
• Recent support tickets already linked in CRM
• Follow-up email can be drafted with inbuilt Open AI integration
Time from fail to action: 2 minutes
Manual steps needed: 0
Information gaps: None
Because failed payments need context, not chaos.
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#ZohoBooks #AccountsReceivable #CustomerRetention