Aim Insurance

AIM (Avon Insurance Management) is a leading insurance brokerage firm providing comprehensive personal and commercial insurance solutions across multiple locations. Their diverse portfolio spans auto, home, business insurance, and group benefits, serving clients across various range of industries.

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About Zoho CRM

Turn Conversations into Conversions with Zoho CRM

Zoho CRM is an all-round customer relationship management tool designed to streamline sales, marketing, and support operations. With a customizable interface, automation tools, AI-powered insights, and seamless integration with your favourite apps, Zoho CRM helps you convert more leads and retain more customers—all in one place.

Challenges and Problem Statement

AIM Insurance faced operational inefficiencies due to the lack of an integrated CRM system

Severe Bookkeeping Backlog

  • 7-8 months of unprocessed transactions for 2023 with thousands of entries requiringmanual processing

  • Non essential expense not being tracked, leading to budget over runs

  • Historical data trapped in QuickBooks Online needing migration and reconciliation

Manual Billing Inefficiencies

  • Time-consuming manual creation of direct billing invoices and agency billingdocumentation

  • No automated system for commission calculations and payment tracking

Compliance and Reporting Gaps

  • Lack of RIBO-compliant reporting system and real-time financial insights

  • Manual sales tax reconciliation between Power Broker and Zoho Books

Expense Management Challenges

  • Manual receipt collection and expense tracking process

  • Time-consuming reimbursement approvals and tracking system

  • No mobile-friendly solution for receipt capture and processing

Solution

Strategic Catch Up Accounting and Migration

  • Leveraged Zoho Books' advanced transaction categorization rules to clear 8-monthbacklog within 30 days

  • Setting up the right chart of accounts to track expenses appropriately and identifyingnon-essential expenses to keep them within budget

  • Migrated historical accounting data from QBO along with attachments within 7 dayswith Zero Business Downtime

Automated Billing Ecosystem

  • Developed integrated solution using Zoho Books and Zoho Flow for automatedinvoices and bills generation

  • Created custom functions in Zoho Creator for precise commission calculations andpayment reconciliation

Comprehensive Reporting Framework

  • Customized Zoho Analytics for producing RIBO-compliant reporting and real-timeinsights

  • Implemented sales tax reconciliation between Zoho Books and Power Broker,identifying missed revenues in Zoho and highlighting the exceptions

Modern Expense Management

  • Implemented Zoho Expense with mobile receipt scanning and auto-data capture

  • Streamlined reimbursement process with one-click approvals and tracking

  • Integrated expense data directly with Zoho Books for real-time financial reporting

Our Process

How to get started?

Our Simplified 3-Step Service Process

1
Consultation and Customization

Begin with a discovery call to help us understand your business, biggest pain points and time consuming processes.

2
Implement

Next, we customize Zoho applications and integrate Zoho applications with your existing industry-specific systems to align perfectly with your operational goals and processes.

3
Track Progress

After implementation, we continuously monitor the performance against the set milestones and tasks through Zoho Projects

Ready to transform your business with Zoho?

Book a complimentary consultation today to explore how our tailored solutions can streamline your operations

Speak to a Zoho expert

Results

Metric
Improvements
Invoice Processing
96% faster (45 mins to 2 mins)
Monthly Close Time
85% reduction (30 days to 5 days)
Commission Tracking
100% automated and error-free
Expense Processing
90% faster with mobile capture
Hours saved
40+ hours saved weekly

Business Impact

Unified

view of customer data across sales, service, and operations team

42%

improvement in average response time

35%

faster query resolution

25%

increase in first-contact resolution rate

Business Impact

Unified view of customer data across sales, service, and operations teams.
42% improvement in average response time
35% faster query resolution
25% increase in first-contact resolution rate
Provides a cohesive environment for all business functions
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Zoho Apps Used

Legacy App Replaced

"Automate Accounts transformed our bookkeepingbacklog into a streamlined, automated system withinjust 30 days. Their expertise with Zoho Apps not onlysolved our immediate challenges but createdsustainable automated solutions for our billing andreporting processes. Their ability to identify missedrevenue while optimizing expenses proved they're notjust service providers, but true partners in our financialsuccess."

— Dan Avon, President, AIM Insurance

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Zoho One

Run your entire organization with 45+ integrated apps — sales, marketing, finance, HR, and operations, all connected in one powerful suite.

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Zoho Books

Zoho Books — your all-in-one cloud accounting platform.Close deals faster and build lasting relationships with Zoho CRM.

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Zoho CREATOR

Create, customize and launch business applications with ease.

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Zoho Analytics

Close more deals, automate workflows, and build lasting customer relationships with the Zoho CRM for growing businesses. or Close deals faster and build lasting relationships with Zoho CRM.

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Zoho Marketing Automation

Close more deals, automate workflows, and build lasting customer relationships with the Zoho CRM for growing businesses. or Close deals faster and build lasting relationships with Zoho CRM.

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Our Certifications

Case Studies

Avon Insurance Management

AIM (Avon Insurance Management) is a leading insurancebrokerage firm providing comprehensive personal and commercial insurance solutions across multiple locations.

Read More

Anabon Security

Anabon Security Inc. is a leading security products providerspecializing in security equipment and solutions. Theymanage a complex inventory of security products withsignificant transaction volumes

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Gujarat Food

Gujarat Food and Spices Inc. brings the vibrant flavors ofIndian cuisine to wholesale and retail markets acrossAmerica

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Certificates & Achievements

Certified Zoho Partner for CRM

250+ Successful CRM Implementations
Trusted by 100+ Businesses
4.9/5 Customer Satisfaction Rating

We are here to help!

Whether you’re seeking to streamline your operations, enhance efficiency, or secure your data, our team at Automate Accounts is dedicated to provide personalized, cutting-edge solutions tailored to your business needs. Get in touch to discover how we can elevate your business to new heights

Address

285 Taunton Rd E, Oshawa, ON- L1G 7L1, Canada

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